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Welcome to ZEN Yoga Gear! These Terms of Service govern your use of our website, the purchase of products, and the services we provide. By accessing or using our site, you agree to comply with and be bound by these terms. Please read them carefully before making any purchases or engaging with our website.
1. Acceptance of Terms
By accessing, browsing, or purchasing from our website, you acknowledge that you have read, understood, and agree to these Terms of Service. If you do not agree to these terms, please refrain from using our website.
2. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time, without prior notice. Any changes will be posted on this page, and the updated date will be clearly stated. It is your responsibility to review these terms periodically. Continued use of the website after such changes indicates your acceptance of the updated terms.
3. Products and Availability
ZEN Yoga Gear offers a variety of yoga products, including mats, props, apparel, and accessories. While we strive to keep our products available, some items may be temporarily out of stock or unavailable due to high demand or other factors. We reserve the right to modify, discontinue, or limit the availability of products at our discretion.
Product descriptions, pricing, and availability are subject to change without notice. We make every effort to ensure accurate and up-to-date information, but we do not guarantee that all information is always accurate, complete, or error-free.
4. Orders and Payment
When you place an order on our website, you agree to provide accurate and complete information. This includes your shipping and billing address, as well as your payment details. By placing an order, you authorize ZEN Yoga Gear to charge your payment method for the total order amount, including any applicable taxes and shipping fees.
We accept a variety of payment methods, including credit cards, debit cards, and other secure payment gateways. All transactions are processed securely.
ZEN Yoga Gear reserves the right to refuse or cancel any order at its discretion, including, but not limited to, situations where we suspect fraud, pricing errors, or stock discrepancies.
5. Shipping and Delivery
We offer free standard shipping for orders over $59.99. For orders under $59.99, a shipping fee of $5.99 will apply. Shipping times and costs vary based on your location. Once your order has shipped, you will receive a tracking number to monitor the delivery status.
Please note that we are not responsible for delays caused by external factors, such as carrier issues, customs processing, or inclement weather. If you have any concerns about your order’s delivery, please contact us at [email protected].
6. Returns and Exchanges
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a return or exchange policy (please refer to our Returns Policy page for detailed information). Returned items must be in their original condition and packaging.
Please note that customers are responsible for return shipping costs unless the item received is defective or incorrect.
7. Privacy and Data Protection
Your privacy is important to us. We take your privacy seriously and have implemented appropriate security measures to protect your personal information. By using our website, you agree to our Privacy Policy, which explains how we collect, use, and protect your personal data. For more details, please read our Privacy Policy page.
8. Prohibited Conduct
By using our website, you agree not to:
- Engage in fraudulent activities, including using unauthorized payment methods.
- Interfere with or disrupt the functionality of our website or servers.
- Violate any applicable laws, including copyright, trademark, and intellectual property laws.
- Harass, abuse, or harm other users of the website.
We reserve the right to suspend or terminate your access to our website if we believe you have violated these terms.
9. Intellectual Property
All content on this website, including text, images, logos, graphics, and videos, is the property of ZEN Yoga Gear or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any of the content without prior written consent.
10. Limitation of Liability
To the fullest extent permitted by law, ZEN Yoga Gear will not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our website or the products purchased through it. This includes, but is not limited to, damages for loss of profits, data, or business interruption.
11. Indemnification
You agree to indemnify and hold harmless ZEN Yoga Gear, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of your use of the website, your violation of these Terms of Service, or your infringement of any third-party rights.
12. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the state in which ZEN Yoga Gear operates. Any disputes arising from these terms or your use of the website shall be resolved in the courts located in that jurisdiction.
13. Contact Us
If you have any questions or concerns regarding these Terms of Service, please do not hesitate to contact us at [email protected]. We are here to assist you and ensure that your experience with ZEN Yoga Gear is positive and enjoyable.
Thank you for choosing ZEN Yoga Gear, where we are dedicated to providing high-quality yoga products to enhance your practice and well-being.