Privacy Policy

At ZEN Yoga Gear, we prioritize the privacy and security of our customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase. We are committed to ensuring that your privacy is respected and that your personal data is handled with care.

1. Information We Collect

When you visit our website, place an order, or engage in other activities related to ZEN Yoga Gear, we may collect various types of information, including:

  • Personal Information: This includes your name, email address, billing and shipping addresses, phone number, payment information (such as credit card details), and any other personal information you provide during checkout or account creation.
  • Order Information: We collect information regarding the products you purchase, the payment method you use, and any preferences you specify.
  • Browsing Information: We may gather data about your interactions with our website, such as your IP address, browser type, operating system, and the pages you visit. This helps us improve our website and enhance your shopping experience.

2. How We Use Your Information

We use the personal information we collect for a variety of purposes, including:

  • Processing Orders: To fulfill your orders, including payment processing, shipment, and customer service communication.
  • Improving Your Experience: To personalize your experience on our website and offer recommendations based on your preferences.
  • Marketing and Promotions: To send you promotional emails, newsletters, and special offers related to our products. You may opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
  • Customer Support: To assist you with inquiries, order issues, or any other concerns you may have regarding our products or services.
  • Website Improvements: To analyze website traffic and trends, helping us to improve the functionality and user experience of our site.

3. Sharing Your Information

ZEN Yoga Gear does not sell, rent, or share your personal information with third parties for their own marketing purposes. However, we may share your information in the following circumstances:

  • Service Providers: We may share your personal information with trusted third-party service providers who assist in running our business, such as payment processors, shipping carriers, and email marketing platforms. These providers are required to use your information only to perform specific services on our behalf.
  • Legal Compliance: We may disclose your personal information if required to do so by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of others.
  • Business Transfers: In the event of a business transfer, such as a merger or acquisition, your information may be part of the assets transferred to the new entity. We will notify you of such changes via email or through a notice on our website.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. This includes encryption, firewalls, and secure servers. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining your privacy and will take appropriate steps to safeguard your information.

5. Cookies and Tracking Technologies

ZEN Yoga Gear uses cookies and similar technologies to enhance your browsing experience. Cookies are small files placed on your device that help us remember your preferences, improve website functionality, and provide personalized content. You can manage your cookie preferences through your browser settings, but disabling cookies may affect the functionality of our website.

6. Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Update or correct any inaccurate information we have about you.
  • Deletion: Request that we delete your personal information, subject to legal and contractual obligations.
  • Opt-Out: You can opt-out of receiving marketing communications from us at any time by unsubscribing through the links provided in our emails or contacting us directly at [email protected].

If you have any concerns or wish to exercise your rights, please contact us at [email protected], and we will respond to your request promptly.

7. Third-Party Links

Our website may contain links to third-party websites for your convenience or reference. Please be aware that we are not responsible for the privacy practices or content of such external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

ZEN Yoga Gear does not knowingly collect or solicit personal information from anyone under the age of 13. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take immediate steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update the policy, we will post the revised version on this page with the updated date. We encourage you to periodically review this policy for the most current information regarding our privacy practices.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at [email protected]. We are happy to assist you and address any privacy-related inquiries you may have.

Your privacy is important to us, and we are committed to ensuring that your experience with ZEN Yoga Gear is safe, secure, and enjoyable. Thank you for trusting us with your personal information.